Empire Mini Storage respects and is committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. Or, if they do pass along personal information for whatever reasons, they would state this instead.
Your payment and personal information is always safe. Our Secure Sockets Layer(SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
All sales are final. If you placed a reservation, you are entitled to a refund less a $20 charge for holding your unit. If you have any questions, please call us at 415-883-3910. All refunds will be provided as a credit to the credit card used at the time of purchase within ten (10) business days upon receipt the refund request. Request should be submitted by contacting our office Monday- Saturday 9am-5pm at 415-883-3910 and speaking with the site manager.